Lehmann Pools & Spas 2014 or 2015 Covers are 30% Off!

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It’s time to get your pool water balanced, too.  Acidic, low pH water plays havoc with your liner, causing it to absorb water, swell, wrinkle, and pop out of the track.  Balance before you cover!  Lehmann Pools & Spas offers complimentary testing to our customers!  PS: regular testing helps you if you need to make a warranty claim!

Low pH + Notes - MK Low pH + Wrinkley Liner - DT Puffy Liner + Low pH - DT Camp A Impeller 1

 

Lehmann Pools & Spas takes a great deal of pride in providing the best shopping and best customer service experience in the swimming pool industry.  We also want to make sure that you get the full warranty protection for the products you purchase from Lehmann Pools & Spas.

Warranties on any products we sell are provided to us through the manufacturers that make the product.  (That’s true for virtually any product you buy anywhere from anybody – ultimately it is the manufacturer’s warranty.)  We provide you with the full manufacturer’s warranty – including their limitations and exclusions.  We can (and do) carefully explain warranties at the time of purchase.  We want to do our part to make sure customers don’t get blindsided by something they don’t understand when they believe they have a warranty issue.

Here are a couple of pointers concerning warranties:

  1. Water Chemistry – virtually ANYTHING you buy in the pool industry has an exclusion concerning improper water chemistry.  “Crystal Clear” is not water chemistry.  “Never had a problem before?”  Not water chemistry.  What IS water chemistry?
    1. Sanitizer
    2. pH
    3. Total Alkalinity
    4. Hardness
    5. Langolier Saturation Index
  2. Labor – very few warranties cover labor for any extended time.  1 year is typically the most anybody will cover.
  3. The warranty claim procedure is pretty strict.  It helps you if you:
    1. Register your product
    2. Keep all your owner’s manuals
    3. Keep your receipts
    4. Write down all your serial numbers – just about everything has a serial number
      1. Pool
      2. Liner
      3. Pump
      4. Filter
      5. Heater or Heat Pump
      6. Chlorinator
      7. Chlorine Generator (Salt Generator Control Box AND the Cell)
      8. Automatic Cleaner
  4. Years are calendar years – not months you use it.  1 year is from date of purchase or install to the same date next year.
  5. Many equipment manufacturers have severe limitations on warranties unless you
    1. Buy through a dealer – and –
    2. Have your equipment installed by a qualified installer.
  6. Many qualified service personnel will not handle warranties for items purchased on “the internet.”
    1. Many techs and service centers want to help you – but we’re not charities.  It’s a question of pay
    2. What would you expect when they weren’t given the opportunity to earn money selling the product
    3. If we have a chance to make a living doing the warranty service, we’ll do it
    4. But, we’re going to make sure we’re going to get paid – that part will be up to you.
      1. Many techs will ask you to sign a service contract.
      2. Some techs are even requiring a non-refundable deposit to service internet-purchased pool equipment.
    5. We happen to believe you should support your local economy.
  7. Wear and tear is not warranty.  Holes in a winter cover?  Not warranty.  Seam failure?  Yes – warranty.
    1. The same goes for pumps seals, O-rings, gaskets and other “wearable” parts
    2. Solar cover ripped?  Plastic dots coming off the bubbles?  Probably not.  (Most likely water chemistry)
  8. Defend your warranty with regular water chemistry checks!
    1. For our customers – it’s complimentary
    2. We’ll be able to help you with your claim if you get water checks regularly

We hope these tips help you understand your warranty process a little bit better.  Lehmann Pools & Spas provides warranty service for Hayward, Pentair, Jandy/Zodiac, RayPak, Heat Siphon, PDC Spas, HydroMassage, and Barefoot Spas.  We have a full range of parts including sensors, PVC plumbing, pipe, valves, tubing, and many parts for Hayward and Pentair equipment.  814-266-2236.  844 Scalp Avenue, 15904

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All in stock PurePool™ Chemicals On Sale!

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Games, Toys, Floaties, in stock PurePool™ on sale

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Games, Toys, Floaties, in stock PurePool™ on sale

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Games, Toys, Floaties, in stock PurePool™ on sale

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Lehmann Pools & Spas thinks that there is a place in the world for Pool Professionals.  It is particularly true in the world of commercial aquatics – public pools like hotels, schools, water parks, and recreation facilities.  We know that even in heavily regulated States, significant problems exist within the commercial aquatics world.  Violations of safety standards are rampant and the consequences to the public are real.  For background: CDC.

One might suspect less regulated places of the US, like Pennsylvania, may be a bit more susceptible to safety issues. Safety issues almost always get discovered when liability goes from a “risk” phase to “civil” or “criminal” liability phase following an actual occurrence.  Lehmann Pools & Spas believes that involving a Pool Professional in your aquatics facility safety process might just be a wise investment in liability protection and risk management.  With access to the resources of the National Swimming Pool Foundation, Lehmann Pools & Spas might just be another layer in your Safety Management System – the protection your need from risk and liability.

But there’s another reason to involve a Pool Professional.  Like D-I-Y homeowners, many facility operators make expensive mistakes trying to be cheap.  Some get away with it.  But, usually the errors get “found out” when costly events happen.  Equipment gets destroyed – expensive.  Inspectors find a violation – expensive.  Employee gets injured – expensive.  DOH shuts you down – expensive.  We know of a hotel chain where, if the pool is shut down for any reason, every guest gets a refund for their stay.  E-X-P-E-N-S-I-V-E!

We didn’t search far-and-wide for these pics.  They’re local Western Pennsylvania facilities making very expensive mistakes. What’s more is they have underlying issues that a Pool Professional would have identified and helped them correct – before the event occurred. And, we see dozens of situations like these.

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We can help.  814-266-2236.

Swimming Pools – Hot Tubs – SwimSpas – Spas – Automatic Cleaners – Pool Supplies – Chemicals – Liners – Water Testing

Lehmann Pools & Spas has it all!

Service – Pool Cleaning – Repairs – Parts – Plumbing – PVC Pipe – Pumps – Filters – Accessories

Explore Our Store – 844 Scalp Ave.

Games – Waterproof Cards – Toys – Basketball – Snorkels – Masks – Ear & Nose Plugs – Rafts – Rings – Inner Tubes

Seaside Rider (2) AutoCleaners (6) PDCSwimSpasRotation4 Inviting IMG_20160512_231006201 Aquarium 1 poolife back-to-blue brochure 2012_09_07__1381_1 Toys 1 Toys 4 2013_12_12__6718