Spring is Coming – Warm Up to Your New Pool!

Now’s the time!  Line up your pool building project while there are still early-season construction slots available.

• Inground Pool Liners by GLI Pool Products.
• Above-ground Pool Liners – DIY or Installed.
• Above-ground Swimming Pools – Professionally built or Cash-&-Carry to build it yourself.

And, of course – Spas and SwimSpas by PDC Spas of Williamsport, PA.

Need a hot tub or spa cover?  Yep – got ’em!  AccuLok® Covers with 7 Year Warranty.

• Buy Local
• Full Warranty Support

Storm Cleanup Advice from the National Swimming Pool Foundation

Safely return your Aquatic Facility back to Service:

https://www.nspf.org/content/prevention-advisors?vsmaid=1869&vcid=27055#October

Hotel – Motel – School – Water Park – Rec Center – YMCA – YWCA

Hotel – Motel – School – Water Park – Rec Center – YMCA – YWCA

Hotel – Motel – School – Water Park – Rec Center – YMCA – YWCA

Yep – It’s Hot! So – Plan 4 Winter!

Lehmann Pools & Spas 2014 or 2015 Covers are 30% Off!

It’s time to get your pool water balanced, too.  Acidic, low pH water plays havoc with your liner, causing it to absorb water, swell, wrinkle, and pop out of the track.  Balance before you cover!  Lehmann Pools & Spas offers complimentary testing to our customers!  PS: regular testing helps you if you need to make a warranty claim!

Customer Service & Warranties

Lehmann Pools & Spas takes a great deal of pride in providing the best shopping and best customer service experience in the swimming pool industry.  We also want to make sure that you get the full warranty protection for the products you purchase from Lehmann Pools & Spas.

Warranties on any products we sell are provided to us through the manufacturers that make the product.  (That’s true for virtually any product you buy anywhere from anybody – ultimately it is the manufacturer’s warranty.)  We provide you with the full manufacturer’s warranty – including their limitations and exclusions.  We can (and do) carefully explain warranties at the time of purchase.  We want to do our part to make sure customers don’t get blindsided by something they don’t understand when they believe they have a warranty issue.

Here are a couple of pointers concerning warranties:

1. Water Chemistry – virtually ANYTHING you buy in the pool industry has an exclusion concerning improper water chemistry.  “Crystal Clear” is not water chemistry.  “Never had a problem before?”  Not water chemistry.  What IS water chemistry?
   1. Sanitizer
   2. pH
   3. Total Alkalinity
   4. Hardness
   5. Langolier Saturation Index
2. Labor – very few warranties cover labor for any extended time.  1 year is typically the most anybody will cover.
3. The warranty claim procedure is pretty strict.  It helps you if you:
   1. Register your product
   2. Keep all your owner’s manuals
   3. Keep your receipts
   4. Write down all your serial numbers – just about everything has a serial number
      1. Pool
      2. Liner
      3. Pump
      4. Filter
      5. Heater or Heat Pump
      6. Chlorinator
      7. Chlorine Generator (Salt Generator Control Box AND the Cell)
      8. Automatic Cleaner
4. Years are calendar years – not months you use it.  1 year is from date of purchase or install to the same date next year.
5. Many equipment manufacturers have severe limitations on warranties unless you
   1. Buy through a dealer – and –
   2. Have your equipment installed by a qualified installer.
6. Many qualified service personnel will not handle warranties for items purchased on “the internet.”
   1. Many techs and service centers want to help you – but we’re not charities.  It’s a question of pay
   2. What would you expect when they weren’t given the opportunity to earn money selling the product
   3. If we have a chance to make a living doing the warranty service, we’ll do it
   4. But, we’re going to make sure we’re going to get paid – that part will be up to you.
      1. Many techs will ask you to sign a service contract.
      2. Some techs are even requiring a non-refundable deposit to service internet-purchased pool equipment.
   5. We happen to believe you should support your local economy.
7. Wear and tear is not warranty.  Holes in a winter cover?  Not warranty.  Seam failure?  Yes – warranty.
   1. The same goes for pumps seals, O-rings, gaskets and other “wearable” parts
   2. Solar cover ripped?  Plastic dots coming off the bubbles?  Probably not.  (Most likely water chemistry)
8. Defend your warranty with regular water chemistry checks!
   1. For our customers – it’s complimentary
   2. We’ll be able to help you with your claim if you get water checks regularly

We hope these tips help you understand your warranty process a little bit better.  Lehmann Pools & Spas provides warranty service for Hayward, Pentair, Jandy/Zodiac, RayPak, Heat Siphon, PDC Spas, HydroMassage, and Barefoot Spas.  We have a full range of parts including sensors, PVC plumbing, pipe, valves, tubing, and many parts for Hayward and Pentair equipment.  814-266-2236.  844 Scalp Avenue, 15904

Mid-Summer Clearance Continues!

Spring Cleanup

Spring Cleanup – To Do List:
1. Schedule your opening – make it easy, get it done right!
2. Get a robotic cleaner – above-ground or in-ground pool – makes your life easier. Longer filter cycles. Visibly better water – the easy way.

Post-Blizzard Sale – It’s Reeeee-diculous!

Commercial Pool Operator Training – Coming Soon – Pennsylvania

We’ve got your Pennsylvania-required PA Pesticide training in Richland Township, Johnstown, PA. That class is January 12, 2016.

Then, we’ve got National Swimming Pool Foundation CPO® training ALONG WITH PA Pesticide. If you are in #Pennsylvania #Maryland or #WestVirginia, #CheckItOut. We may be your most convenient, most timely class. March 1 & 2 2016 are the dates for the combo class. Call for details – 814-266-2236. www.johnstownpools.com

Reminder – pre-registration is required!

PS – running into a tough project or having difficulty finding parts this time of year? Particularly if you are fighting a tough commercial issue or looking for a rare part, give us a call, we can help. 814-266-2236.

Public Pools – Training – Your Key to Safe Operations

Pennsylvania Pool Operators – 2 opportunities for training – pre-registration required.

814-266-2236 for more info.

• Initial Pesticide Applicator certification prep course – January 12, 2016.
  • Re-cert credits available if you need them (required every 3 years)
• PA Pesticide Recertification – March 2, 2016.
• NSPF®CPO® – Full Couse – March 1 & 2, 2016  (Certification valid for 5 years)
  • Re-cert review & testing March 2, 2016.

Register Today

Pennsylvania Pool Operators – Commercial Pools – Public Pools – School Pools – Apartment Pools – Public Therapy Pools – Public Spas

January 12, 2016

Get the latest info on what the Department of Health is looking for during their inspections.  Get the latest Record of Testing forms.  New information on Chlorine and Cyanuric Acid.  Updates on VGB and ADA requirements.

Lehmann Pools & Spas is holding Pool Operator training!  We will cover PA Department of Agriculture Pesticide training:

• Core
• Category 24 – Swimming Pools

Need recertification?  Recert credits: 6 Core & 4 Category 24-Swimming Pools

814-266-2236   814-266-2822 (fax)

Check or Credit Card required to register.  Need an invoice for your Manager, Treasurer, or School Administrator?  Call today.