Lehmann Pools & Spas of Johnstown, PA says: “Welcome to Spring!”

Spring 2017 is here – we’ve got a lot going on:

  • NSPF® CPO® training – Tuesday March 21 & Wednesday March 22 – Holiday Inn – Downtown Johnstown.  8 AM.
  • PA Pesticide Recertification training – Wednesday March 22 – Holiday Inn – Downtown Johnstown.  8 AM.
  • PDC Spas – Hot Tub Clearance Sale – Closeouts at big savings!  Limited Quantities!
  • Pool Liners
  • Above Ground Pools
  • Chemicals
  • Sales – Service – Parts – Plumbing

Lehmann Pools & Spas takes a great deal of pride in providing the best shopping and best customer service experience in the swimming pool industry.  We also want to make sure that you get the full warranty protection for the products you purchase from Lehmann Pools & Spas.

Warranties on any products we sell are provided to us through the manufacturers that make the product.  (That’s true for virtually any product you buy anywhere from anybody – ultimately it is the manufacturer’s warranty.)  We provide you with the full manufacturer’s warranty – including their limitations and exclusions.  We can (and do) carefully explain warranties at the time of purchase.  We want to do our part to make sure customers don’t get blindsided by something they don’t understand when they believe they have a warranty issue.

Here are a couple of pointers concerning warranties:

  1. Water Chemistry – virtually ANYTHING you buy in the pool industry has an exclusion concerning improper water chemistry.  “Crystal Clear” is not water chemistry.  “Never had a problem before?”  Not water chemistry.  What IS water chemistry?
    1. Sanitizer
    2. pH
    3. Total Alkalinity
    4. Hardness
    5. Langolier Saturation Index
  2. Labor – very few warranties cover labor for any extended time.  1 year is typically the most anybody will cover.
  3. The warranty claim procedure is pretty strict.  It helps you if you:
    1. Register your product
    2. Keep all your owner’s manuals
    3. Keep your receipts
    4. Write down all your serial numbers – just about everything has a serial number
      1. Pool
      2. Liner
      3. Pump
      4. Filter
      5. Heater or Heat Pump
      6. Chlorinator
      7. Chlorine Generator (Salt Generator Control Box AND the Cell)
      8. Automatic Cleaner
  4. Years are calendar years – not months you use it.  1 year is from date of purchase or install to the same date next year.
  5. Many equipment manufacturers have severe limitations on warranties unless you
    1. Buy through a dealer – and –
    2. Have your equipment installed by a qualified installer.
  6. Many qualified service personnel will not handle warranties for items purchased on “the internet.”
    1. Many techs and service centers want to help you – but we’re not charities.  It’s a question of pay
    2. What would you expect when they weren’t given the opportunity to earn money selling the product
    3. If we have a chance to make a living doing the warranty service, we’ll do it
    4. But, we’re going to make sure we’re going to get paid – that part will be up to you.
      1. Many techs will ask you to sign a service contract.
      2. Some techs are even requiring a non-refundable deposit to service internet-purchased pool equipment.
    5. We happen to believe you should support your local economy.
  7. Wear and tear is not warranty.  Holes in a winter cover?  Not warranty.  Seam failure?  Yes – warranty.
    1. The same goes for pumps seals, O-rings, gaskets and other “wearable” parts
    2. Solar cover ripped?  Plastic dots coming off the bubbles?  Probably not.  (Most likely water chemistry)
  8. Defend your warranty with regular water chemistry checks!
    1. For our customers – it’s complimentary
    2. We’ll be able to help you with your claim if you get water checks regularly

We hope these tips help you understand your warranty process a little bit better.  Lehmann Pools & Spas provides warranty service for Hayward, Pentair, Jandy/Zodiac, RayPak, Heat Siphon, PDC Spas, HydroMassage, and Barefoot Spas.  We have a full range of parts including sensors, PVC plumbing, pipe, valves, tubing, and many parts for Hayward and Pentair equipment.  814-266-2236.  844 Scalp Avenue, 15904

Swimming Pools – Spas – SwimSpas – Hot Tubs – Heaters – Toys – Games

Lehmann Pools & Spas has is all!  Great deals – with financing:

  • Swimming Pools
  • Spas + Hot Tubs
  • SwimSpas
  • Heaters

Plus, we have a great selection of:

  • Games
  • Toys
  • Floats
  • Rafts
  • Inner Tubes

And, as always, we are fully stocked with Solar Covers, Brushes, Leaf Nets, and any accessory to make taking care of your pool a breeze.

Toys 1 Toys 2 Toys 4 2014_03_15__7202 2015_07_21__8892

 

Whatever you’re into this summer – fun, fitness, staycation, beating the heat – finance it with Lehmann Pools & Spas’ partnership with FNB Consume Direct!

TD Ad 6-10-16 Financing

 

 

 

 

 

 

 

 

Swimming Pool – Spa – Pool – Hot Tub – Swim Spa – Fun – Staycation – Financing

 

made-in-usa

 

 

 

 

Thru Sunday!  Tent Sale – Scalp Avenue – The Blue Tent

Save thousands!  PDC Spas and Lehmann Pools & Spas are teamed up to save you thousands!

Not just any tub – a PDC Spas Hot Tub – Made in USA – Made in PA!

Save 1000’s!  Financing available!

844 Scalp Avenue – near Harbor Freight – Altmeyers Bed Bath & Home – Corner Coffee Shoppe – Zepka’s Harley-Davidson Pre-Owned

Located on “The Strip” in Johnstown – Richland Township 814-266-2236

Today 10-5, Saturday 10-5, Sunday 11-4.

Made in USA Made in PA

brochure

Lehmann Pools & Spas features quality locally-made spas by PDC Spas of Williamsport!

We’re your neighbors – not a traveling “spa blowout” roadshow.  We support you – year round – here in Johnstown.

Warranty service & support is a local phone number 266-2236.

Parts support?  If not in our store – only one (1) business day away.

The Boulder SE by PDC Spas. Made in PA. Supported by Lehmann Pools & Spas ‪#‎SkipTheBlowoutGetRealValue‬ when u ‪#‎BuyLocal‬ & ‪#‎ShopSmall‬ ‪#‎Blowout.

Boulder 1

The Boulder SE by PDC Spas