It’s our people who have raised the bar. Nice. Helpful. Knowledgeable. Resourceful. And, they do the right thing.

We are not fans of “salesmanship.” The hard sell is awful to us. That means our way is probably not typical. Instead, we take care of you, our customer. We listen to you. We find a solution. We educate you. Occasionally, we won’t know something – so we’ll use all our resources to find an answer for you.

Not knowing is OK. Everybody reaches the limits of their knowledge at some point. We understand that the answer is somewhere – so we will find it. We have a lot of resources to help you get what you need.

While we train our folks, training, no matter how good, has its limits. So a good bit of our training is teaching about the resources available to find the answer. It all starts with our “Store Pricing Book” designed so that we can pick it up and virtually read it to a customer. It is packed with practical, complete information.

“The Book” is a living document. If we get frequent questions about something not covered in it, then we change the section to make sure that matter is covered. If we find our employees can’t understand or explain something easily from the information printed in the book – like how properly size a component – we’ll change it to make it easy. It is not just for our folks to understand, but ultimately so it’s easy for our customer to know – for our customer to understand. A knowledgeable customer, one who knows where they can get reliable information, is our best customer.

It is a team effort to put our “Store Pricing Book” together. Everything in the book is proofed by multiple employees. Sections are written and rewritten multiple times usually; all done to make sure each section is clearly written and information is easy to find. If there is a way to make the book easier to use, we’ll do it.

It is all done so our, helpful, knowledgeable people do the right thing for you. They give you information so you can make an informed decision. And, we make it easy for our folks to help with problems and challenges you’re having with your pool or spa.

It’s not salesmanship. It’s raising the bar.

Bus Card & Bullet Points

Trending now on Twitter – #MondayMotivation & #ChristmasWeek

For us – our Y-E-S Event continues – limited time – $500 off any PDC Spas LX model!

Quality Made in PA Hot Tubs – only at Lehmann Pools & Spas of Johnstown

This week – Hours:

Monday – Thursday (XMas Eve)  10-6

Closed Christmas Day

Saturday  10-2

PDC Y-E-S 2015

Check out the ad in today’s Tribune-Democrat – and make the “Sold” sign yours!

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Save $500 on any PDC Spas LX-series hot tub!  Now through December 31, 2015 – place your order for a custom LX spa by PDC Spas.

Want to save more?  Ask about factory overstocks or blemish tubs!

814-266-2236    info@johnstownpools.com

Your full time, full support, certified warranty service store in the Laurel Highlands – Johnstown.  Year round!

Monday – Friday, 10-6.  Saturday, 10-2.

Sales – Service – Parts

PDC Y-E-S Overstock 2015

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Quality PDC Hot Tubs – The ONLY Hot Tubs made in Pennsylvania. Come in and see the quality. Then, compare to anything on the market.

Locally made. Locally supported.

‪#‎BuyLocal‬ ‪#‎ShopSmall‬ ‪#‎HappyThanksgiving‬!

Monday-Friday 10-6.  Saturday 10-2.  814-266-2236

PDC Y-E-S 2015 Bus Card & Bullet Points

Quality PDC Hot Tubs – The ONLY Hot Tubs made in Pennsylvania. Come in and see the quality. Then, compare to anything on the market.

Locally made. Locally supported.

‪#‎BuyLocal‬ ‪#‎ShopSmall‬ ‪#‎HappyThanksgiving‬!

Today 10-6.  Closed Thanksgiving.  Friday 10-6.  Saturday 10-2.

Regular Hours M-F  10-6.  Saturday  10-2   814-266-2236

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Lehmann Pools & Spas offers the only Hot Tubs built in PA – PDC Spas. Want a factory tour? We can arrange it! ‪#‎CheckIt‬ – Get a 1st hand glimpse at the quality.

814-266-2236. M-F 10-6. Saturday 10-2. www.johnstownpools.com. Follow on Twitter twitter.com/LehmannPoolSpa

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Remember Lehmann Pools & Spas’ post about a PDC Spas SwimSpa delivery in Penfield, PARead it here.  Here are a few follow up pictures, courtesy of the customer.  Great job on their construction!  And, a BIG thank you for sharing the pics!

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Why a Hot Tub from Lehmann Pools & Spas is your best value.  Our top ten reasons!

  1. Quality PDC Spas – the ONLY hot tub made in Pennsylvania.
  2. Full support – locally.  We take care of you after your purchase.
  3. Year Round help.  We are open year round.
  4. Factory trained.
  5. Mega-parts support.  If we haven’t got it – it’s only 1 day away.
  6. Professional help.  All of our staff knows their stuff.
  7. Courteous, friendly support.
  8. Factory new tubs.  Never pre-owned.  Never reconditioned.
  9. Custom build to your order.
  10. True hydrotherapy – moving water does the trick,  Compare our GPM (Gallons Per Minute).

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